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Terms & Conditions

Blooom – Terms and Conditions

Effective Date: 9th December 2025

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Welcome to Blooom. By confirming an order with us, you agree to comply with these Terms and Conditions. Please read carefully.

1. Services

Blooom provides professional voice reel production services. All recordings are created according to specifications agreed with the client.

2. Orders and Payment

  • Orders are confirmed via email. By replying to our email to confirm your order, you are deemed to have accepted these Terms and Conditions.

  • Full payment must be received before production begins unless otherwise agreed.

  • Prices are as quoted at the time of order.

3. Delivery

  • Estimated delivery for completed voice reels is 1–2 weeks after the recording date, provided all required materials and payment are received.

  • Delivery times are estimates and may vary due to workload or unforeseen circumstances. Blooom is not responsible for delays outside our control.

4. Revisions

  • Blooom provides a maximum of 2 rounds of revisions per project. Additional revisions may incur extra fees.

  • Requests for revisions must be submitted within 7 days of receiving your initial delivery.

5. Intellectual Property

  • All recordings remain the property of Blooom until full payment is received.

  • Upon payment, clients are granted a license to use the recordings for personal or commercial purposes as agreed.

  • Unauthorized use, reproduction, or distribution of Blooom content is prohibited.

6. Cancellation and Refunds

  • Orders can be canceled before production begins for a full refund.

  • Once production starts, refunds are not guaranteed but may be offered at Blooom’s discretion.

  • All cancellation or refund requests must be submitted in writing.

7. Liability

  • Blooom is not liable for any indirect, incidental, or consequential damages arising from the use of our services or recordings.

  • Clients are responsible for ensuring their use of recordings complies with applicable laws and regulations.

8. Privacy

  • Personal information collected is used solely for processing orders and communicating with clients. For more information, please see our Privacy Policy.

9. Accessibility

Blooom is committed to making our website and services accessible to everyone, including people with disabilities. We aim to meet accessibility standards by:

  • Ensuring our website content is clear and readable.

  • Providing text alternatives for images where appropriate.

  • Striving to make navigation simple and consistent.

If you encounter any barriers or difficulties accessing our content, please contact us at sophie@sophie-bloor-voiceover.com. We will do our best to provide the information or service you need in an accessible format.​

10. Changes to Terms

  • Blooom may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date.​

11. Governing Law

  • These Terms and Conditions are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts in London.

Contact

If you have any questions about these Terms and Conditions or accessibility, please contact us:
Email: sophie@sophie-bloor-voiceover.com

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