Privacy Policy
Effective Date: 9th December 2025
Blooom (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us for services.
By using our website or commissioning services from Blooom, you agree to the practices described in this policy.
1. Information We Collect
Information you provide directly
We may collect:
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Name
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Email address
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Phone number (if provided)
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Payment information (processed securely by third-party payment providers)
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Project details (e.g., scripts, recording requirements)
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Any other information you share in emails or forms
Automatically collected information
When you visit our website, we may collect:
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IP address
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Browser type
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Device information
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Pages viewed
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General site interaction data
This may occur through cookies or similar tracking technologies.
2. How We Use Your Information
We use your information to:
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Communicate with you about enquiries and bookings
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Deliver voice reel services
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Process payments and send invoices
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Provide customer support
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Improve our website and user experience
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Meet legal or regulatory requirements
We do not sell, rent, or trade your personal information.
3. Legal Basis for Processing (UK GDPR)
We process your personal data under the following legal bases:
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Contractual necessity – to fulfil your order or respond to enquiries
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Consent – when you voluntarily provide information
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Legitimate interest – such as improving our services
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Legal obligation – for tax or accounting records
4. How We Store and Protect Your Data
We take reasonable steps to protect your data, including:
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Secure email and device protection
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Password-protected systems
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Using trusted third-party providers (e.g., Wix, payment processors)
While no system is 100% secure, we work to safeguard your information to the best of our ability.
5. Sharing Your Information
We may share your data only with:
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Service providers such as hosting platforms, payment processors, or email services
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Legal or regulatory authorities, if required
We do not share your data with marketers or unrelated third parties.
6. How Long We Keep Your Information
We retain personal data only as long as necessary to:
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Provide services
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Fulfil legal obligations (e.g., accounting)
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Maintain records of communications
You may request deletion at any time unless we are legally required to keep certain information.
7. Your Data Rights
Under UK GDPR, you have the right to:
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Access your personal data
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Correct inaccurate data
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Request deletion of your data
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Restrict or object to processing
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Request a copy of your data (data portability)
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Withdraw consent at any time
To exercise any of these rights, please contact us.
8. Cookies
Our website (hosted on Wix) may use cookies for:
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Site functionality
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Traffic analytics
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User experience improvements
You can adjust your browser settings to decline cookies if you prefer.
9. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of external websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact: